Customer Service Lucky Star India

You can contact Lucky Star support service by e-mail regardless of the nature of your question. You can write to us about registration and verification, deposit and withdrawal, bonus activation and wagering. We will help to solve any problem and answer any question. You can send your appeal to the official e-mail address of the support service – contact@lucky-star.com.

Although the Lucky Star support team is available 24 hours a day, we have to handle a large number of emails. Therefore, the waiting time for a response can be up to 24 hours. We ask all users to follow a few guidelines to reduce the support workload and speed up the response time:

• Use the subject field to summarize the nature of your problem. Do not leave this field blank. Make it informative;
• Try to describe your question or concern in as much detail as possible in one letter. Do not send multiple letters with the same content;
• Communicate with Lucky Star support using your own e-mail address. It must be the same as the one you provided during registration;
• Send emails only to the official Lucky Star support email address. Do not use contacts taken from third-party sites;
• Do not try to respond to emails from advertising or newsletters. You will not get a response from the support team here;
• Remain calm and adhere to the norms of polite communication. Respect our professionals and do not insult them.

When your issue has been addressed, you will receive a response to the email address from which the email was sent.

If you can’t wait 24 hours and you need help urgently, or you have a simple question for which a quick consultation will suffice, contact Lucky Star support via online chat. It can be launched from any page of the official website. Send a message to it and wait for a specialist to reply to you. It may take about 5 minutes.