We do not require every player to undergo verification. This procedure is not mandatory. However, according to the company rules, the Lucky Star administration may, at its discretion, ask players to verify their identity at any time. You can go through the verification process yourself. This will increase the level of security of your account and allow you to tie it to your name. To confirm your identity, you need to go through three steps:
- Verify the e-mail address and phone number specified during registration at Lucky Star;
- Specify the missing personal data in the account settings;
- Take passport photos and send them to the support team for verification.
The time period for checking documents is no more than 24 hours. If the information in them matches the account data, there will be no delays. Withdrawals may not be available for your account during the verification period.
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